Government on the Move

2011 Survey on the Evolutionary Growth in Mobile Technologies used by Government Agencies

A Mobile Government

There's no doubt that technology is changing the way government does business. Mobile technologies, in particular, are increasing the efficiency and productivity of government agencies, enabling workers to work wherever and whenever their job duties require.

In order to better understand precisely how government agencies are using mobile technologies, NetMotion Wireless conducted a survey of 250 US city, county, and state government departments.

This report analyzes the responses to assess important trends in mobile technology, examine how government agencies are evolving in their use of mobile technologies, and predict how they may use this technology to enhance their service capabilities in the future.

The Changing Mobile Landscape

Survey results demonstrate that an increasing number of government agencies are discovering how to employ mobile technology to increase the productivity of their workers and enhance the speed and quality of services those workers provide to the public.

Whether it's updating the status on a repaired water main, filing a vandalism report, sending social service records, or reviewing building code requirements, government agencies are using laptops, tablets and smartphones connected to wireless networks to accomplish more work in less time.

But moving from a wired desktop to a mobile laptop environment is not as simple as removing an Ethernet connection and joining an available wireless network.

There are new security concerns and bandwidth limitations, not to mention that many government applications were never designed to work in a wireless environment.

To download the complete white paper please click here